We at Arara Tour are eager to understand travellers requirements from all over the world and be aware of travel trends. We are a member of the main travel associations to share information about Arara and be closer to our travelers.
We are a member of:
Adventure Travel Trade Association is a global network that has an impact on adventure travel around the world. Our membership was determined due to the fact that Arara is one of the leading local adventure travel organizers.
The United States Tour Operators Association aims to foster a high level of professionalism within the tour operator industry. Aiming to reach the European standards of services we've joined the USTOA.
Australian Federation of Travel Agents is the official organization that represents the majority of travel agents in Australia. Our membership in AFTA ensures our Australian clients that they will feel as comfortable as possible while traveling with us.
Responsible Travel Organization aims to encourage the travel industry to take into account environmental issues and promote responsible tourism. Sharing these aims we've joined the organization and are trying to minimize the negative impact of tourism on local natural and cultural environments.
We continuously work on the quality of the service we provide and improve it with the help of monitoring, numerous trainings/ workshops for our tour managers. This guarantees easy communication and tour planning. We have 24-hour email answering policy, so no emails stay without answer more than a day, except for weekends and public holidays. We monitor the service we provide: accommodation, food, transport, guides’ and drivers’ service and simply made contracts and policy working with Arara. Thus our service quality is protected by numerous contracts, rights and obligations.
We work transparent and share travelers' feedback on tours on our website and travelers themselves evaluate our work on TripAdvisor, Google+, Facebook.
All our tours are not only saturated and interesting but also provide benefits to the environment and the local communities. We strive to preserve the uniqueness of fragile remote places and small communities and to minimize the negative impact of tourism on local natural and cultural environments.